Online Privacy Policy

Effective Date: 01/01/2022
Last Updated: 03/01/2026

This Privacy Policy (“Policy”) outlines how The SmallBiz Connect (“we,” “our,” or “us”) collects, uses, protects, and discloses personal information when you visit our website https://thesmallbizconnect.com, subscribe to our services, or communicate with us electronically, including through SMS.

We are committed to protecting your privacy and ensuring transparency in how your personal data is handled.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identifiers: Your name, email address, phone number, and any other information you voluntarily provide through our website forms, email, or phone.

  • Communication Preferences: Your consent for receiving SMS or email communications.

  • Website Usage Data: IP address, browser type, pages visited, time spent, and device information, through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Respond to your inquiries or requests

  • Send service-related communications

  • Send marketing/promotional communications with your consent

  • Provide SMS updates if you opt-in

  • Monitor website usage and performance

3. SMS Messaging Policy (TCR & RingCentral Compliance)

By submitting your phone number through our website or other forms, you agree to receive text messages from The SmallBiz Connect for one or more of the following:

  • Conversational messages (replies to your inquiries)

  • Informational alerts (reminders, confirmations, updates)

  • Promotional offers and announcements

Opt-Out and Help Instructions:

  • You may opt out at any time by replying STOP to any text message.

  • For help or support, reply HELP or contact us at support@thesmallbizconnect.com.

  • Message frequency varies. Message and data rates may apply.

No Sharing of SMS Consent:
We do not share, sell, or rent your phone number or SMS consent information with third parties or affiliates for marketing purposes.

4. Sharing and Disclosure of Information

We do not sell, trade, rent, or otherwise share your personal information with outside parties for marketing. We may share data only in these limited situations:

  • With service providers or contractors to fulfill services (under confidentiality agreements)

  • To comply with legal obligations or valid legal processes

  • To protect the rights, safety, or property of The SmallBiz Connect, our customers, or others

5. Cookies and Tracking Technologies

We use cookies, tracking pixels, and related technologies to collect information about your interactions with our site, such as pages visited and time spent. You may control cookie preferences through your browser settings.

6. Data Security

We use industry-standard security protocols to protect your personal data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Third-Party Services and Links

Our website may contain links to third-party websites or tools (e.g., payment processors, CRM tools). We are not responsible for the privacy practices or content of those websites.

8. Your Rights and Choices

You have the right to:

  • Request access to your data

  • Request corrections or updates

  • Withdraw consent for marketing communications

  • Delete your personal data, where applicable

To exercise any of these rights, please contact us at support@thesmallbizconnect.com.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. International Visitors

If you are visiting from outside the United States, please be aware your information may be transferred to, stored, and processed in the United States.

11. Updates to This Privacy Policy

We reserve the right to update this Policy at any time. Changes will be posted with a new “Last Updated” date. We encourage you to review this page regularly.

12. Contact Us

For questions or concerns about this Privacy Policy or your data, contact us at:

The SmallBiz Connect
Email: support@thesmallbizconnect.com
Website: https://thesmallbizconnect.com